Customer Testimonials

Fran helped me buy my first home. She was truly patient and I picked her from the realtors I met who allowed me to view houses without having my own realtor. So I got to see them handle the situation which was not the norm. I found the best realtor in the area and she helped me even away from her normal area of town. She brings knowledge of houses that was more about genuine knowledge and she would be honest if she herself didn’t know the answer. She is very good with new home buyers. Very happy with my home but I needed to understand what I truly wanted myself.

Great job with staging and online pictures of my house. I had offers immediately

Fran was great and helped us buying our first home. We will be telling everyone that is buying or selling to contact Fran. THANK YOU!!

This was our first time purchasing a home. Fran is very knowledgeable. She was very patient and adapted the listings very quickly when our needs changed. She was very supportive and provided insights that were very valuable to a first time home buyer. She maintained communication and presence throughout the whole process. She went above and beyond. I would definitely recommend her to a homebuyer, especially for a first time buyer.

Fran was attentive, available and made great suggestions along the way.

I have bought and sold 6 homes in my lifetime. I have never had such a truly outstanding agent in all of those experiences as I did with Fran Via. Fran is the most professional, knowledgeable, dedicated agent I have ever known; head and shoulders above any other. She was extremely patient throughout my 11 month association with her, from selling my previous home immediately, to searching 8 months for my new home, to the closing process. Fran went out of her way to help me so many times, I lost count. There are not enough superlatives to adequately describe Fran's skills and qualities as a professional. Please make sure that she receives adequate praise for a job well done. I will definitely use her for any future needs and will gladly refer others to her.

Fran was very knowledgeable and professional. Also very patient with me as I was very picky. I'll never use another realtor.

I have had the opportunity to sell 5 homes in my life. My experience with Fran Via was one of the most positive that I have had, by far. Fran was professional, knowledgeable, helpful, and trustworthy. From the day that I first met with her until the closing of my property, I found Fran to be exceptional at what she does. Several times, she went over and above what is expected. As a single woman, selling a home, I was fearful that the process would be stressful, however, with Fran as my agent, it was anything but. I have already recommended Fran to several of my friends and I look forward to working with her as I search for my new home. Fran is definitely an asset to Napier Realtors, ERA.

Fran was absolutely the best. She went the extra mile on the buying and selling end. She was great at explaining every step of the process and was a wonderful communicator, with speedy response times. She is very knowledgeable at what she does and is a calming person in a time of big decisions. Highly recommend her!

We really appreciate that Fran went the extra mile in every step of the process......It was our first time and we had a great experience with Fran. She was dependable, efficient and I could count on her to do what she said she would. She was always looking ahead and taking care of things-even before we knew we should. She would offer to help in any way she could and she is trustworthy.

Very professional; always got back to us immediately

Fran was great all the way around.

I couldn't have hoped for a better agent.

We hired Fran as a Realtor as my wife knew her from church and we liked her calm, open and honest personality. Immediately, it became apparent that Fran was very good in all areas of this endeavor. She was always calm but assertive which helped tremendously with us keeping a calm head during "sticky" situations during the process.....Thanks to her help, we sold our previous home successfully (and much less stress) and are now proud owners of a beautiful home we always dreamed of living in.

Thank you so much for the outstanding job that you did selling my late father's home. You went far above and beyond the level of service provided by any other Realtor with whom I have worked in the past. I will call upon you for any of my future real estate needs and highly recommend you to my friends and family.